Accessibility Statement

Image of Diverge logo

Last updated: October 2025

At Diverge Supports, we believe everyone should be able to access our information, services, and support with ease and dignity.

We are committed to making our website, www.diverge.care, accessible and inclusive for all people, including people with disability, neurodivergent users, people using assistive technology, and those with varying levels of digital literacy.

1. Our Commitment


We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, ensuring our website is:

  • Perceivable - information and interface elements are easy to see and understand
  • Operable - navigation is simple and accessible using a keyboard, mouse, or assistive device
  • Understandable - content is written clearly and organised logically
  • Robust - compatible with modern browsers and assistive technologies

We continuously review our design, content, and structure to improve usability for all visitors.



2. Accessible Features


Our website includes:

  • Clear navigation and headings for screen reader users
  • Text alternatives for images where possible
  • Readable contrast between text and background
  • Adjustable text size (via browser controls)
  • Responsive design for different screen sizes and devices
  • Simple language and consistent page layouts



3. Ongoing Improvements


Accessibility is an ongoing process.

We regularly assess our website for improvements and welcome feedback from visitors who experience barriers.

Some older content or third-party tools may not yet meet the full accessibility standards, but we are actively working to make updates where possible.

4. If You Need Assistance


If you experience difficulty accessing any part of this website or need information in another format (such as large print, plain text, or audio), please contact us and we’ll be happy to help.

Contact:

Diverge Supports

Email: admin@diverge.care

Phone: 0488 885 005

Website: www.diverge.care


We aim to respond to accessibility feedback within 5 business days.