My Aged Care Support
At Diverge, we believe everyone deserves the right care, at the right time, from the right people. That’s why we’re here to guide you through My Aged Care and provide the personalised support you need to live with dignity, comfort, and independence.
Whether you’re navigating the NDIS or transitioning into My Aged Care services, our experienced, nurse-led team makes the process simple and supportive. We help you understand your options, access the right funding, and build a care plan that truly works for you.
What is My Aged Care?
My Aged Care is the Australian Government’s central entry point for aged care services. It helps older Australians access practical supports to maintain independence, stay safe at home, and receive quality care.
Through My Aged Care, you may be eligible for:
- Home Care Packages (Levels 1–4) - tailored, long-term care at home.
- Commonwealth Home Support Programme (CHSP) - entry-level help with daily tasks.
- Residential aged care - for when living at home is no longer possible.
- Short-term care - respite, restorative programs, or transition after hospital stays.
Eligibility for My Aged Care
Criteria | Eligibility |
|---|---|
Age | 65+ years (50+ for Aboriginal and Torres Strait Islander people) |
Living Situation | At home, needing support with daily activities |
Health/Ability | Reduced mobility, chronic illness, disability, or age-related needs |
Carers | Carers may be eligible for respite support |
Under 65 | May access NDIS instead of My Aged Care |
Home Care Package Levels Explained
Package Level | Support Provided | Who It’s For | Examples of Services |
|---|---|---|---|
Level 1 | Basic support | People with low care needs | Help with cleaning, shopping, meal prep, transport |
Level 2 | Low-level support | People needing slightly more day-to-day help | Personal care (showering, dressing), basic nursing, allied health, social support |
Level 3 | Intermediate support | People with moderate care needs | More frequent personal care, mobility aids, complex meal support, in-home respite, transport to appointments |
Level 4 | High-level support | People with complex or high care needs | 24/7 care coordination, nursing services, dementia support, specialised equipment, intensive daily care |
Key Differences Between the Levels
- Level 1 & 2 → Focus on independence with light to moderate support at home.
- Level 3 & 4 → Designed for people with higher needs, offering more hours, specialised nursing, and intensive daily support.
- The funding amount increases as the level rises, giving you access to more care hours and services.
- An ACAT assessment decides which level of care you are eligible for.
How Diverge Supports You with My Aged Care
Navigating aged care can feel overwhelming. Diverge is here to make it easier.
Our nurse-led team can:
- Guide you through the application process - including referrals and assessments.
- Explain funding and services in plain language.
- Coordinate care providers so you have a reliable, consistent team.
- Develop personalised care plans that match your needs, goals, and lifestyle.
- Support carers and families so everyone feels confident and informed.
With us, you don’t just get care, you get peace of mind knowing your health and independence are our priority.
FAQ's
No, you generally transition from the NDIS to My Aged Care once you reach 65. Diverge can help you prepare for a smooth transition.
Most services are subsidised, but you may be asked to make a co-contribution depending on your income and circumstances. We can help you understand the costs upfront.
CHSP provides entry-level, short-term support, while Home Care Packages are designed for ongoing, higher-level needs.
An Aged Care Assessment Team (ACAT) will assess your situation. We can guide you through this step and help you prepare.
Why Choose Diverge Supports for My Aged Care?
Nurse-led expertise
You’re supported by a clinically trained team delivered with respect and understanding.
Holistic approach
We focus on independence, wellbeing, and dignity.
NDIS + My Aged Care knowledge Care
Seamless support at every life stage.
Local to Adelaide
We’re close by, with a strong understanding of local resources and community connections.
Get Started Today
Ready to explore your My Aged Care options? Whether you’re just starting out or moving from the NDIS into aged care, Diverge is here to guide you every step of the way.
? Call our friendly team today or click below to get started with a personalised care plan.
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Adelaide, South Australia