Imagine going to a tailor for a suit or dress. They don’t just hand you something off the rack, they take measurements, talk about your style, and make adjustments so it fits perfectly. That’s what person-centred care does for your support plan, it’s custom-fit for your life.

Why It Matters for NDIS & Aged Care Clients

If you or your loved one is receiving NDIS or aged care support, the way care is delivered can make all the difference. Person-centred care ensures:

Your voice is heard – Your opinions, routines, and preferences shape your care plan.

Greater independence – Support is designed to help you do more for yourself, not less.

Better quality of life – Care that aligns with your goals means you’re working toward the life you want.

Stronger relationships – You’re not just a “client,” you’re a partner in the process.

How Diverge Supports Puts Person-Centred Care Into Action

At Diverge Supports, person-centred care isn’t just a principle, it’s built into every service we offer.

Here’s how we make it real:

Individualised planning – We start by learning about your lifestyle, hobbies, health needs, and future goals.

Flexible services – Life changes, and your care plan can change with it.

Nurse-led oversight – Our team is guided by nursing professionals to make sure your health and wellbeing are always considered.

Ongoing communication – We check in regularly to make sure your care is still meeting your needs.

Checklist: Is Your Care Person-Centred?

If you answer “yes” to these, you’re on the right track:

• My support plan reflects my personal goals and preferences.
• I am involved in decisions about my care.
• My support workers treat me with dignity and respect.
• My care adapts when my needs or goals change.

If you answered “no” to any of these, it might be time to talk to a provider who truly listens.

Person-centred care ensures that your life, not just your diagnosis or funding. It is the starting point for all support. 

It’s about creating a partnership where your choices matter and your independence is valued.

If you’re ready to experience care that revolves around *you*, our team at Diverge Supports is here to help.